Purpose and Guidelines of Privacy Policy

Organisation takes the privacy of its customers seriously. We are committed to safeguarding your privacy while providing a personalized and valuable service.

Overview

This privacy policy (“Privacy Policy”) explains the Personal Information processing practices of Organisation, including on any website which we control and which links to this Privacy Policy (the “Website(s)”), any current or future portal associated with the Website, or any associated content, material or services contained on the Website (collectively, the “Services” and, together with the Website and the portal, the “System”). We encourage you to periodically review this statement as it may change at any time at our sole discretion.

In the event you provide us with Personal Information for the purposes of free registration and you later make a purchase, whether directly from us or through one of our e-commerce partners, your privacy rights will be protected according to our stated policies as well as the stated privacy policies of these partners. The policies will be posted and available for your review at the time of purchase.

1) Procuring Your Details

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
Financial Data includes payment card details.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

2) Approach to Handling Your Information

We may use the Personal Information we collect for the following purposes:

Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records

Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

3) Analytics by Third Parties

We ensure that all third-party service providers are obligated to handle your personal data securely and in accordance with applicable laws. They are prohibited from using your personal data for their own purposes and are strictly directed to process the data only as instructed by us.

4) Website Privacy Policy

The Company is committed to protecting personal information which it collects.
The Company adopts the requirements of the APP as reflected in this policy.
The Company will only collect:
- (a) personal information (including sensitive information):
- (i) by lawful and fair means; and
- (ii) from the individual to whom the information relates, unless the University is required or authorised by law to collect the information from another person;
- (b) personal information (other than sensitive personal information) if:
- (i) the information is reasonably necessary for, or directly related to, one or more of the Company’s functions or activities; or
- (ii) the University is required to collect the information by, or is provided with, the personal information under, an Australian law; and
The Company will store personal information securely. The Company will take reasonable steps to protect personal information from misuse, interference, loss or unauthorised access, modification or disclosure.
Access to personal information will only be provided to Company Council members, employees, contractors who require access to the information to undertake their role at the Company.

5) Third-Party Connections

Our Site includes links to websites operated by third parties, which are maintained and controlled by others. These links are included for your convenience and do not constitute an endorsement of the websites or the content therein. We do not have control over the privacy practices or content of these websites and do not make any representations regarding their accuracy or reliability. Accessing third-party websites through links on our Site is done at your own risk, and you should read their privacy policies to understand how your personal information will be handled.

6) Your Personal Rights to Data Security

Your rights concerning your personal data include:

Access: Request copies of your data or updates/deletions of your information. We offer this free unless your request is manifestly unfounded or excessive.
Correction: Correct your data if it is inaccurate or incomplete.
Erasure: Ask us to erase your data from our systems.
Restriction: Block or limit our use of your data.
Portability: Request the transfer of your data in a usable format.
Objection: Challenge our use of your data, especially for our legitimate interests.

To inquire or exercise any of these rights, or to withdraw consent to data processing (where consent is our legal basis for processing), please contact us via the provided e-mail.